Customer Early access

Find the customers about to leave, while you can keep them.

The engine reads your CRM, product usage, support tickets and campaigns together, spots churn signs early and suggests the next best action for each account.

Customer · previewexample
CRMWeb & app eventsSupport ticketsEmail campaignsOrders · SQL ServerExcel account plans
Ask

"Which customers are likely to leave next month?"

Know

38 accounts show churn signs: logins down 40% and more support tickets. Together they are 11% of revenue.

Act

Send the win-back offer to the 12 largest and book check-in calls for the rest this week.

needs approval
What the engine would do for you

From scattered customer data to clear next steps.

Churn warnings

Accounts showing early signs of leaving, with the reasons behind each one.

Next best action

The offer, call or fix most likely to keep each account.

Segments that mean something

Groups built from real behaviour, not guesses.

Campaign results

Which campaigns actually changed behaviour and revenue.

Account health

One view of usage, tickets, orders and sentiment for every key account.

Weekly customer summary

Wins, risks and the actions to take, for sales and success teams.

How we'd start

Four steps, built together with you.

Early access means we set it up with your team, on your data, and shape the product around the decisions you make every day.

  1. Connect

    We plug into the systems you already run, read-only. Nothing changes for your team.

  2. Check

    Records are matched across systems. Anything unknown is set aside and logged, so answers rest on data you trust.

  3. Learn

    The engine learns what normal looks like for you, and spots what is starting to change.

  4. Recommend

    Answers in plain English with the reason, the cost, and the next step for your team to approve.

Ask it anything

Questions your team could ask on day one.

  • "Why did renewals drop in the north region?"
  • "Which trial users are most likely to buy?"
  • "What do our best customers have in common?"
  • Every answer shows where it came from, and the engine never changes your systems on its own.
Questions

Common questions.

Is Customer intelligence available today?
It is in early access. We build it with our first customers on the same engine that runs MIE in production today.
Which systems can it read?
CRMs, product analytics and event data, help desks, email tools, order databases and Excel.
Does it contact customers automatically?
No. It recommends the action; your team approves and sends it.
Early access for customer

Be one of the first customer teams on the engine.

Tell us what you run. We'll show you what the engine finds and agree the scope with you up front.

Or call +91 98288 93692 · +91 88519 85656 · info@thinklytixai.com

Talk to us